Shipping Policy

Thank you for shopping with Chiffon Banaras. Every saree in our collection is crafted with care and represents the timeless artistry of Banaras. We are committed to delivering your order safely and efficiently.

Order Processing

All orders are processed within 1 to 3 business days after payment confirmation.

During peak seasons, festive periods, collection launches, or promotional events, processing times may be slightly longer. If there is a significant delay, we will notify you via email or phone.

Shipping Within India

We offer shipping across India through trusted courier partners.

Estimated delivery times:

• Metro Cities: 3 to 7 business days
• Non Metro Cities and Towns: 5 to 10 business days
• Remote Locations: 7 to 14 business days

Delivery timelines are estimates and may vary depending on your location and courier service availability.

International Shipping

We ship to selected international destinations.

Estimated delivery time for international orders is generally between 7 and 21 business days depending on the destination country, customs procedures, and local courier services.

Any customs duties, import taxes, or local charges imposed by the destination country are the responsibility of the customer.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

From time to time, Chiffon Banaras may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or message containing your tracking details.

You can use the tracking number provided to monitor the status of your shipment.

Delivery Delays

While we strive to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

• Weather conditions
• Natural disasters
• Public holidays
• Transportation disruptions
• Customs clearance procedures for international shipments

We appreciate your patience in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order.

Chiffon Banaras will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

Damaged or Lost Shipments

If your package arrives damaged or if you believe your shipment has been lost in transit, please contact us within 48 hours of delivery or the expected delivery date.

We will work with our shipping partners to investigate the issue and provide an appropriate resolution.