Privacy Policy

Last Updated: 03 May 2026

At Chiffon Banaras, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Order history
• Device and browsing information, including IP address, browser type, and pages visited

We only collect information that helps us provide a better shopping experience and fulfill your orders.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you regarding purchases, returns, and customer support requests
• Improve our website, products, and services
• Send updates about new collections, offers, and promotions if you choose to receive them
• Prevent fraud and maintain the security of our website

Payment Information

All payments made through our website are processed by secure third party payment providers. Chiffon Banaras does not store your complete payment card information on our servers.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only with trusted service providers who help us operate our business, such as:

• Payment processors
• Shipping and logistics partners
• Marketing and email service providers
• Website and technology service providers

These partners only receive the information necessary to perform their services.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how visitors use our website.

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send you information about new arrivals, collections, and special offers.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to protect your information, no method of online transmission or storage can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided below.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. Any updates will be posted on this page with the revised date.